Online shopping has revolutionized the way we purchase goods and services. With the rise of e-commerce, more and more people in Nairobi are turning to Instagram and WhatsApp to buy products and services from small businesses and individual sellers. However, as convenient as online shopping may be, it also comes with its risks. Scammers and fraudulent sellers are always on the lookout for unsuspecting buyers.
To avoid being scammed, it's important to use trusted payment methods and to verify the legitimacy of the seller before making a purchase. One tool that can help with this is TrustWave.
TrustWave is an app that allows merchants to verify their identity and legitimacy. When you shop with a business that uses TrustWave, you'll get a dynamic invoice for your purchase sent via WhatsApp. The dynamic invoice is a unique feature of TrustWave, and it allows you to confirm that the seller knows your order, your delivery address, and the fulfillment status of the order. This gives you peace of mind, knowing that your order is being processed by a legitimate seller.
The dynamic invoice also has a "Pay with M-Pesa" button that allows you to send payment with a single button click and entry of your M-Pesa pin. This makes the payment process quick and easy, without the need for complex bank transfers or online payments that require multiple steps.
Once paid, and the order is delivered, you have proof of purchase via the receipt link sent by the seller. This receipt link is also available to you forever, giving you a record of your purchase that you can refer to in the future.
If you need to get in touch with the seller again, the information is on the receipt, making it easy to reach out to them in case of any issues or concerns.
By shopping with sellers that use TrustWave, you can be assured that you are dealing with a legitimate seller, and that your payment is secure. TrustWave verifies the seller's identity and legitimacy, and securely handles the payment process on behalf of the seller. This helps to eliminate the risk of fraud and ensures that the customer's payment is properly associated with the goods or services they are purchasing.
Next time you shop with an online seller, ask them if they use TrustWave.
In sum, online shopping can be convenient and safe if you take the necessary precautions. Using payment verification tools such as TrustWave, and secure payment methods such as M-Pesa, can help ensure that you are dealing with a legitimate seller and protect you from fraud. With TrustWave, you can shop with confidence, knowing that your purchase is secure, and that you have proof of your purchase available at all times.